Online Privacy Statement

Effective January 13, 2017 through December 31,2019. | Back to Current Privacy Policy of Explore Information Services, LLC

Explore Information Services, LLC understands your concerns about privacy. We hope that this notice, which describes our use and protection of nonpublic personal information (“User Information”), will help you (also called the “User”) understand how we treat the User Information that we obtain from you the User or other sources in the course of providing you with products and services.  A User who executes a services agreement with Explore is referred to herein as a “CLIENT”.

Information Collected

As a User browses through, (the “Site”) Explore collects no personal information. You are anonymous as you browse.  If a User is also a CLIENT the terms of the following paragraph apply to CLIENT use of credentialed sites.   

FOR OUR CLIENTS:  Explore does not collect identifying information in order to provide product overviews on the Site so it does not share information with any other parties.  Explore will collect logging information such as what pages were viewed, what browser was used, and similar information to help build and update the website. No data related to the individual browsing the site is collected. Once a CLIENT is registered with Explore to access any or all online offerings, Explore only collects personal information required to provide the services requested by our CLIENTS, comply with data retention requirements under applicable federal law, and prepare accurate and appropriate billing statements. We treat CLIENT’S identifying information securely and confidentially. We limit access to personal information to only those persons who must have and are entitled to the information to provide our products and services to our CLIENTS. These persons are trained on the importance of safeguarding this information and must comply with internal security procedures and applicable law. We meet strict physical, electronic, and procedural security standards to protect personal information and maintain internal procedures to maintain the safety of that information.

We want you to know that Explore respects your privacy and protects your information.


All CLIENTS using websites that allow access to confidential information or personal data are assigned login credentials. Login credentials are configured to allow access to specific types of confidential information according to the CLIENT’S specific requirements. These sites use industry standard SSL encrypted sessions. File traffic (where appropriate) is encrypted.

Information Use

All information provided is treated as confidential. Explore does not, and will not, pass any personal information collected through any Site to any other third party.  


Explore may use session “cookies” to store information while a User is working with a Site.  When a User closes a session and the browser, the cookie is deleted. A User may set their web browser to refuse cookies or alert the User before accepting them.

Privacy Acts

Motor vehicle records and other reports used in underwriting insurance have been identified as consumer reports. As such, use of these reports must comply with, to the extent applicable:

As a consumer reporting agency, Explore strives to protect the privacy of consumer information. By agreeing to the Terms and Conditions of Explore’s Subscription Agreement, CLIENTS agree to not disclose consumer information to a third party. Explore does not sell personal or business information for marketing or solicitation purposes.

Policy Regarding Children

This Site is not intended for use of children under the age of 13, and Explore does not knowingly solicit or collect information from children.  

Storage Policy of Business Information and Consumer Reports

In compliance with the law, Explore must retain a CLIENT’S business identity and related reports use for a minimum of five years. Explore must be able to identify the end user of a consumer report to federal or state jurisdiction and upon request will provide the information to the requesting jurisdiction.

Business Transitions

In the event that Explore is acquired by, or becomes part of, another company through sale or merger, information will, in most cases, be considered part of these business transactions and may include CLIENT information collected through a credentialed site, subject to applicable law.  The acquirer’s privacy policy might be different than Explore’s Privacy Policy.  

Changes to this Policy

Explore may revise this Online Privacy Statement from time to time. If Explore makes any material changes to this Online Privacy Statement, Explore will update the date indicated above so a User can monitor for material changes and impacts to a User since their prior visit.

Contact Us

If you have any privacy questions or concerns, please feel free to contact Explore at [email protected]

Privacy Notice about Use of this Website –


This notice provides additional information about how we collect and process personal data through your use of this website, Read this in conjunction with the privacy policy also published on this website. This website is not intended for minors under the age of 16 and we do not knowingly collect data relating to children.

Collection of Personal Data

This website collects personal information from interaction with visitors to the website through direct interaction with the user and devices that access the website.  We collect the information to provide information requested by the user and to improve our products and services. We share the personal information with our vendors who assist us in providing the website and service requested by the user and other companies in the Solera group of companies.

We do not sell personal data.

This website collects the following types of personal information for the purpose shown below:

Categories of Personal Information collected Purpose for which the Personal Information will be used
Identification Data ·  Provide the service requested

·  Comply with legal obligations

Technical Data ·  Provide the website

·  Security and troubleshooting

·  Analytics

Usage Data ·  Provide the website

·  Security and troubleshooting

·  Analytics

Geolocation Data ·  Provide the website

·  Security

·  Analytics

Inference Data ·  Provide the service requested

·  Analytics

Marketing and Communications Data ·  Provide the service requested

·  Comply with legal obligations


Aggregated Data, such as statistical or demographic data, may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly identify you.


Where we need to collect personal data to provide the requested service and you fail to provide that data when requested, we may not be able to provide the requested service.  We will make it clear where information is required.