Consumer Report

Request a Free Copy of Your Consumer Report (Motor Vehicle History)

Before you can obtain a free copy of the information Explore Information Services, LLC® provided to your insurance company, we must first verify your identity by having you complete a Disclosure Request Form. This disclosure form needs to be filled out and signed by all members of your household that you would like to receive a report on. We require this information so that we can accurately process your report request, and to ensure your privacy. This information is provided to you under the guidelines of the Fair Credit Reporting Act.

A Summary of Your Rights under the Fair Credit Reporting Act

Completed forms can be mailed, faxed or e-mailed to:

Explore Information Services, LLC
PO Box 281300
Lakewood, CO 80228
Fax: 720-962-4428
E-mail: explore.info@exploredata.com

Frequently Asked Questions:

Q: How do I obtain a copy of my credit report?
A: Explore does not receive, store, or provide financial credit information. We do not provide credit reports. You may wish to inquire with your insurance company as to other companies which may have provided them information.

Q: Don’t you need my permission to provide information about me to my insurance company?
A: When you applied for insurance, you gave the insurance company permission to access information necessary to determine your insurability. Your insurance company may obtain this information from an insurance support organization such as Explore (Click here for more information Explore Information Services ). The FCRA entitles you to a free copy of reports provided to your insurance company and all other relevant information in your file.

Q: Why was my insurance premium increased or my policy cancelled?
A: Only your insurance company representative can answer that question. Explore is an information provider only and does not make any decisions regarding your policy.

Click here for a full list of Frequently Asked Questions

If you have any questions or concerns, please feel free to contact our Customer Service Center at 888-888-0236. Should you have any questions as to why your insurance premium increased or your eligibility for insurance has changed, please contact your insurance agent or company representative.

Thank you.